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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ziyan He

February 19, 2026

5  out of  5
rating by Ziyan He
"I had a wonderful experience working with this State Farm office. Chloe and Su were incredibly kind, patient, and helpful throughout the entire process. They made setting up my auto and renter’s insurance seamless during my last two home moves, which really reduced my stress. I truly appreciate their professionalism and support, and I highly recommend them!"
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D R

February 16, 2026

5  out of  5
rating by D R
"I have had State Farm insurance since I’ve been driving. When I moved to WA I was hoping to find the same customer care I had back home. I have been beyond pleased with the team here. For the last 5 years they have been so helpful and kind in my insurance and customer needs. Above and beyond can not begin to describe what this team is dedicated to doing. They are always friendly and efficient. This team cares about you and you can feel it. Loyal customer for 12+ years! If you’re looking for insurance, this is the right place. You can even combine renters and vehicle to make it a one stop shop for your personal needs."
We responded:
"It has been such a privilege to be able to work with you on your car and home
insurance coverages and getting to know you over the years! Thank you for your kind support - we look forward to many more 12 years 🙏"
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Tarun Dubran

February 16, 2026

5  out of  5
rating by Tarun Dubran
"It was a indeed a nice conversion to made my renters policy & provide insight about the policy. I really recommend."
We responded:
"It was our pleasure to review the renters insurance coverage with you, Tarun! We look forward to many more years of working with you! "
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Tripp DellaVilla

January 15, 2026

5  out of  5
rating by Tripp DellaVilla
"Very professional, courteous and efficient support over many years! I am very appreciative of the great services provided by the team."
We responded:
"We are fortunate to have Brenda on our team working with Folks like yourself, for their insurance needs. We look forward to many more years ! "
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Frank L

December 23, 2025

5  out of  5
rating by Frank L
"I switched to Statefarm a year ago. Theresa and her team have been very helpful. My agent Andrea is very responsive and answers my questions patiently. Their effort to cater to my insurance needs are greatly appreciated!"
We responded:
"It is important that you understand coverage details of your insurance policies. it is our pleasure to assist, and we look forward to working with you for many more years to come!
"
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Quyen Nguyen

December 23, 2025

5  out of  5
rating by Quyen Nguyen
"Andrea is the person I work with the most and she is wonderful!! She is always respective, professional, and helpful with options, reviewing my plans and help me with discount opportunities as well as dealing with my work situations. Best decision I made to switch to this office."
We responded:
"Thank you for your kind feedback… We are very fortunate to have Andrea on our team to assist with customers’ insurance and financial needs!"
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seaniboy

December 23, 2025

5  out of  5
rating by seaniboy
"They did a great job at a looking over our previous policy and made every detail clear and easy to understand. Highly recommend going here!"
We responded:
"It was so nice to meet you and see your parents again… We’re pleased to hear the time invested was helpful! "
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RAM

December 21, 2025

5  out of  5
rating by RAM
"Great customer service, excellent response time to request for updates to policy.
Strongly recommend Theresa insurance for your insurance needs!"
We responded:
"We so appreciate your vote of confidence! "
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Idania Martinez

December 21, 2025

5  out of  5
rating by Idania Martinez
"Theresa and her staff has been my agents for over 10yrs. They are professional, has help us understand our policies and has answer all our questions. They respond quickly when needed."
We responded:
"Thank you for investing the time to sit down with us, Idania! Our goal is to ensure you understand your policies and coverages to add it quickly protect your family! Thank you for your trust and confidence!"
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Nguyễn Nhật Thi Lưu

December 21, 2025

5  out of  5
rating by Nguyễn Nhật Thi Lưu
"I’ve had nothing but positive experiences with Theresa Nguyen’s State Farm office. The staff is responsive, professional, and genuinely cares about their clients. Andrea went above and beyond to help me with my policy and answered all my questions."
We responded:
"It is such a joy to work with you on all of your car and home insurance needs!"
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Nhu Quynh Nguyen

December 21, 2025

5  out of  5
rating by Nhu Quynh Nguyen
"After dealing with poor communication from my previous insurance company, I decided to make a change—and I’m so glad I did. Andrea was amazing to work with and helped me find coverage that actually fits my needs at a reasonable price. The entire visit was quick and professional. Highly recommend!"
We responded:
"We are so pleased to be able to assist with your car and home insurance needs efficiently. Thank you for your vote of confidence!"
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JinJin Wang

December 20, 2025

5  out of  5
rating by JinJin Wang
"I had a car accident about two weeks ago. Andrea called me after my email to her. She inquired in details and provided me action items clearly. I have been busy so I have not followed up with her. Andrea followed up with me instead and shared the status from the other party. This is the first time I am collaborating with insurance on car accident by myself. Her professional service has helped me to understand the term and action items very clearly. I appreciate Andrea’s patience to all my questions."
We responded:
"We are sorry to hear about your car accident and wanted to check in to make sure everything processed smoothly. Thank you for the kind feedback! "
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Shimin Chen

December 19, 2025

5  out of  5
rating by Shimin Chen
"热情周到"
We responded:
"It’s always good to see you, Mr. Chen! 谢谢! "
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Anirudha Desai

December 19, 2025

5  out of  5
rating by Anirudha Desai
"Very responsive. Super helpful staff. I have been working with Chloe Nguyen and she has been great in chalking out the details of the insurance. It's been a smooth process. Highly recommend."
We responded:
"Feedback like yours keeps us enjoying and doing what we do. Thank you for entrusting us with your insurance needs! "
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Yoshimasa Komatsu

December 18, 2025

5  out of  5
rating by Yoshimasa Komatsu
"Everyone works here are kind and doing great jobs!"
We responded:
"Thank you so much - you make it easy working with you! We appreciate you! "
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Bryant Hasanudin

December 18, 2025

5  out of  5
rating by Bryant Hasanudin
"Great experience with this State Farm office. The team was friendly, professional, and took the time to explain my options clearly without any pressure. Communication was quick and helpful, and the overall process was smooth. Definitely recommend if you’re looking for reliable service and people who genuinely care about their clients."
We responded:
"Thank you for taking the time to provide us feedback, Bryant! We look forward to many more years working with you!"
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David Oh

December 17, 2025

5  out of  5
rating by David Oh
"The staff was very professional and nice! Recommend to anyone looking for the best auto insurance services."
We responded:
"Your feedback means so much to us, David! Thank you for your support and glad to have you with our agency for your car and home insurance needs!"
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James Phutrajaya

December 16, 2025

5  out of  5
rating by James Phutrajaya
"Caitlyn did a good job!!"
We responded:
"We are so fortunate to have Caitlyn on our team! Thank you for the kind feedback, James! "
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Chelsea Aurelia

December 15, 2025

5  out of  5
rating by Chelsea Aurelia
"Theresa Nguyen and her team are amazing—super helpful, responsive, and easy to work with. Highly recommend!"
We responded:
"Your recommendation means so much to us, Chelsea! Thank you so much! "
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Khoi Le

December 12, 2025

5  out of  5
rating by Khoi Le
"They scheduled a call with me to review my current policy and lower my premium out of the blue. 100% would recommend."
We responded:
"It’s part of our process to reach out to you regularly to review your policies and coverages. Glad to find savings and discounts during this review. Happy Holidays, Khoi! "
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Johnny Mach

December 12, 2025

5  out of  5
rating by Johnny Mach
"Best customer service at all times. I strongly recommend Theresa Nguyen at State Farm insurance."
We responded:
"It’s been a pleasure working with you over the years, adjusting your life insurance needs and protecting your loved ones, Johnny! Thank you for your confidence in us! "
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Xu Yang

December 5, 2025

5  out of  5
rating by Xu Yang
"After being so fed up by the sloppiness of my previous agent with another insurance company, I decided it's time to change. I'm so glad I did. Caitlyn is absolutely wonderful to work with. In a 30 minute in person visit, she was able to find the best rate for my multiple cars, home and rental property. She was super knowledgeable, friendly and patient with all my asks. After the visit, she's always available to answer my questions, respond to my ask for changes, respond to text and e-mails often within minutes. Highly recommended for anyone who's shopping for auto and home insurance."
We responded:
"Thank you for your feedback, Xu! It was a pleasure to get to know you and your needs to assist you with your car and home insurance! We look forward to serving you for many years to come! "
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James Irwin

December 4, 2025

5  out of  5
rating by James Irwin
"Very efficient transition of our accounts from Allstate to State Farm. My only complaint is the State Farm does not offer umbrella liability coverage, therefore it required us to remain with Allstate for that coverage"
We responded:
"It was a pleasure working with you through the transition of your car, boats and home insurance, Dean! We look forward to many more years of partnership!"
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Amna Gubeljic

November 7, 2025

5  out of  5
rating by Amna Gubeljic
"Caitlyn was wonderful very patient with me to explain to me policy coverage.Thank you"
We responded:
"Understanding your coverage on your car and home insurance are so important! We’re glad to hear it was helpful to you! Thank you for your support of our agency! "
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Andrew Stez

November 6, 2025

5  out of  5
rating by Andrew Stez
"Rate was WAY lower than any of the other sites I used and they were very helpful in answering questions on policy. I typically try to avoid having to talk to a human for these kind of things haha (will literally pay more to avoid haha) but Caitlyn W made things very simple."
We responded:
"It was a pleasure working with you to get your renters insurance activated, Andrew! We look forward to working with you for many years to come!"